Continuum's CRM Module

Our Customer Relationship Management (CRM) solution is designed to improve your company’s business relationships with customers; assisting in both customer retention and driving sales growth through our sales, marketing and customer services modules. Our CRM tool will aid in automating various workflow processes such as tasks, calendars, alerts, record customer interactions and give managers the ability to track performance and productivity.

Primary Features For Sales Team

Account Management
&
Automation
Opportunity Management
&
Automation
Lead Management
Partner Management
Case
&
Task Management
Territory Management
Performance Management
Sales Pipeline Tracking
Lead Generation
Web-to-lead capture
Sales Collaboration
Business Card Management Tool
Campaigns
&
mass email capability
Duplicate alerts
&
blocking
Workflow
&
Approval automation
Pricing
&
Quotes
Customer Loyalty Tracking
Forecasting
Data Analysis
Data Migration
Integration with marketing
Reports
&
Customizable Dashboard
Email Integration
Email templates
Calendar
Chatter Collaboration
Mobile access
File Sync

Primary Features For Marketing Team

Branding Support
Website Building Support
Business Cards/Brochures/Menus Template Guide
File Sync
A/B Testing Ability
Presentation Building
Marketing Campaign tracking
&
measuring
Email Marketing
&
template capability
Social Media Integration
&
automated posting
Social Media Audience engagement/social listening
Customer Service on social
Surveys/Forms
Analytics
Data Analysis
Sentiment Analysis
Mobile capabilities
Targeting capabilities
Advertising capabilities
Predictive content
&
predictive recommendations
Blogging
SEO

Request a Price Quote

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Our CRM tool will aid in automating various workflow processes such as tasks, calendars, alerts, record customer interactions and give managers the ability to track performance and productivity.Continuum CRM is your personal assistant to achieve your ultimate goal.
Feel free to contact us at your convenience.

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